Category Archives: KlaasKids Foundation

A New Concept: The Polly Center

Brad’s Suburban

KlaasKids strives to remain on the cutting edge of child safety. To that end, on July 23, 2011 we introduced a revolutionary concept in child abduction and exploitation response. The Polly Center, located in Pensacola, Florida is a proactive missing child resource center. It was created to provide a preemptive response network to serve families of missing persons. This regional resource center will also provide abuse prevention programs for children and services for victims of exploitation.

 Responding to a missing person case is akin to communities responding to natural disasters. When a 911 call is placed reporting a missing person, the response must happen very quickly as time lost can be critical and even life threatening. So it is with natural disasters: communities must respond from the ground up. Currently, most communities have an emergency disaster response plan which consists of pre-planning and the identification of resources necessary to respond to a give disaster. The Polly Center will mirror that approach as it applies to missing person and human trafficking cases.

The concept behind the Polly Center is based on events that happened and surrounded my daughter Polly’s case in 1993. The entire community of Petaluma: business; churches; individuals; fraternal organizations all came together to assist in building the search effort for Polly. For the past 18-years KlaasKids has been responding to communities that are grappling with predatory or highly suspicious missing child cases. However, each time that we respond we have to invent the wheel all over again by locating relevant resources. With the Polly Center much of that work will already be in place and resources will be put on alert to respond as necessary.

A preemptive response plan includes creating key partnerships with law enforcement, businesses, civic organizations and churches willing to participate during the search for a missing person or willing to assist in the rescue and recovery of victims of exploitation these partnerships allow the Polly Center to create a response framework prior to a missing response or rescue attempt.

Currently, we have the support of local authorities including the Escambia County Sheriff’s Office.
Several agreements have been established with key organizations. California based BeyondMissing will provide parents with a parent flyer tool. They will be able to upload pictures, fill out form fields and quickly create a professional English or Spanish language missing child flyer that can be shared via fax or email. The Florida Coalition against Human Trafficking will provide assistance in identifying and placing victims. The Gulf Coast Kids House, a Children’s Advocacy Center, will provide services to child abuse victims. Area Search and Rescue teams will provide professional services in the search for missing persons

The Polly Center is the brainchild of Brad Dennis, the KlaasKids Foundation National Director of Search Operations. Brad, who has more than 25-years of experience in search and rescue and crisis management, has managed search efforts for more than 180-missing and exploited children throughout the United States, including the community assisted search effort following Polly’s 1993 kidnapping. Most volunteer search protocols currently being used were developed by Brad during the search for Polly.

If KlaasKids finds success with the Pensacola based Polly Center we intend to replicate the template throughout the United States. We know that such an ambitious vision will be difficult to implement and will take time, but we believe that our children are worth it. Don’t you?

Why America’s Long Haul Truckers Deserve TV Service

This evening Nancy Grace made a call to action to the Federal Communications Commission (FCC), the agency that regulates broadcast media, to grant a license so that America’s vast long haul trucking community could at long last be able to watch a suite of television options during their federally mandated rest stops. Climb on board and demonstrate your support of this important initiative by letting the FCC know how you feel.

Since 2004, the KlaasKids Foundation has been aggressively participating in a case at the Federal Communications Commission (FCC) in Washington, DC. KlaasKids wants the FCC to approve a proposal that will unleash major resources for the cause to recover missing children and adults at no cost to Government.  The case has suffered from prolonged delays, and we need your voice to arouse the FCC from its slumber and jar it to action.

The proposal we support has been made to the FCC by Clarity Media Systems, LLC, a subsidiary of Flying J Inc., the company that owns and operates hundreds of Flying J travel plazas across the country’s highways. The U.S. Department of Transportation requires America’s 2-million long haul truck drivers to spend 10-hours or more per day resting. Flying J provides a variety of vital services to long haul truckers making it a popular and viable rest destination. However, one service that truck drivers have never been able to access is basic television service. Clarity has proposed to provide 70 channels of television programming – local stations, national cable and satellite channels, and its own specially originated program channels to entertain and inform long haul truckers during federally mandated rest stops.

In other words two million people, four million eyes that could immediately respond to word that a person is missing and seek to locate them are not getting that word.  Clarity’s proposal will enable these drivers — who are out on the roads and at highway rest stops, convenience stores, gas stations, and fast food restaurants where persons on the run frequently go – to receive news flashes, special reports, and full-length programming about unresolved missing person cases from local television stations, national cable and satellite channels, and Clarity channels.

Of particular note, Clarity proposes to originate a special Public Safety and Alert Channel that will focus on the plights of missing persons. With my assistance, programming will be produced to highlight high profile cases like the disappearance of Morgan Harrington from a concert at Virginia Tech University on October 20, to low profile cases that failed to receive media attention to missing adults who are excluded by their age from the Amber Alert system. Clarity will make this special channel the default channel that every truck driver sees when he turns on the television set while at rest in his cab and that plays continuously in the common areas of the highway travel plazas.

I know firsthand the valuable role that informed long haul drivers can play in fulfilling our mission to recover missing persons.  When Polly was abducted, the long-haul driver community made a point to circulate her poster broadly in the hope that she could be recovered. Had the service that Clarity proposes been available when Morgan Harrington disappeared from a rock concert tens of thousands of long-haul drivers in Virginia, West Virginia, North Carolina, DC, Maryland and other surrounding or regional states could have been alerted and on the lookout for her immediately following her abduction.  Instead, her whereabouts remain unknown without this effort even being made.  There are thousands of similar examples.

In short, with Clarity’s programming in the cabs of their trucks and at their rest stops during their government mandated rest periods, professional long-haul drivers will become an army of millions of law-enforcement-minded first responders to disseminate vital information to their colleagues, apprehend abductors, and recover our missing dear ones. 

Please add your voice to the wake-up call that we will soon be sending to the FCC demanding that it stop sitting on this important case and approve Clarity’s proposal.  To do so, please select this link, type in your own words the reasons why it is important for the FCC to act immediately to make this public safety service a reality, and return to me.  We will bring your words to the direct attention of the FCC Chairman and Commissioners right away. 

Social Networking and Missing Kids

Not every parent has the good fortune to have their missing child profiled on television or in nationally distributed magazines. Most families must find other ways to raise awareness and distribute information about their missing children.
Social networks have a reach that extends around the world with hundreds of millions of profiles, and the ability to embrace causes. These invaluable resources provide no-cost opportunities that were inconceivable when Polly was kidnapped in 1993.
If your child is missing, you can take advantage of opportunities available from Facebook, MySpace, Twitter, and YouTube.
These free sites enable you to create informational profiles of your missing child. You can post articles, photographs, testimonials, blogs, and videos. By organizing your profile and editing content to create a compelling presence, you can link and interact with vast networks of individuals and organizations interested in your issue. Cross-pollinating with true crime websites like Websleuths provides you with allies who are dedicated to maintaining interest in and solving ongoing cases.
A Southern California mother whose two children were reported missing 15 years ago tracked them down in Florida using Facebook. The children’s father had taken off with them in 1995 when they were still toddlers, but in March 2010 the mother found her daughter’s profile after searching for her name on the social networking site. My friend Robert McConnell used Facebook to locate his daughter, who was illegally kidnapped to Indonesia by a noncustodial mother in 2003. Personally, I regularly use my Facebook profile picture to post photos of America’s missing.
Child abduction is a big problem in China, with thousands of children disappearing each year. According to the Chinese Ministry of Civil Affairs, as many as 1.5 million children are beggars. Most of them have been forced into servitude and many of them are kidnap victims. A viral Twitter (Weibo) campaign, launched on January 25 by social scientist Yu Jianrong, encourages citizens to post photos of child beggars and compare them with photos of missing children. More than 220,000 netizens responded and so far six children have been reunited with their families.

In an unrelated case, 33-year-old Peng Gaofeng recovered his son who was kidnapped in 2008 through a micro blog. When law enforcement efforts proved futile, Peng posted his son’s picture on Weibo. A newspaper reporter tweeted about Peng’s micro blog campaign to his 110,000 followers. It was reposted more than 5,000 times before a citizen compared the missing boy’s photo to a child who looked just like him. It turned out to be the same child. The reunion video posted on the Internet became an online sensation and captured the attention and respect of authorities. 

Of course, liabilities do exist. Information may not be accurate or time sensitive. A visible time stamp on missing flyers will mitigate social networking shortcomings. Outdated information posted on social networking sites can be distracting. Time and resources are wasted when misinformation passes from hand to hand – Particularly if the case has been resolved. Before information is distributed it should be verified with Law Enforcement or National Crime Information Center.
Overall, the assets outweigh the liabilities. The Internet empowers the families of missing persons. With new and innovative applications constantly in development, the possibilities inherent in social network websites and other online innovations are limited only by our imaginations.

A Father’s Hope


 KlaasKids has been helping the family of missing nursing student Michelle Le ever since her case was reclassified as a homicide. For the past two weeks we have offered advice, counsel, experience and our hearts as the family struggles to reconcile fear and confusion with a desire to recover their daughter. Today is the third day of the Michelle Le volunteer ground search, and despite my misgivings that anybody would show up early in the morning on Father’s Day, we have already dispatched more than 90-volunteers and it is not yet 9:00 am.

Instead of waiting helplessly for 26-year-old Michelle’s case to run its course, the Le family decided to become pro-active, and that’s when they called KlaasKids. KlaasKids Search & Rescue Director Brad Dennis flew into San Francisco from his home base in Pensacola, FL last Wednesday night to organize and facilitate the search effort. We instructed the family to secure a facility that could be, used as a staging area, to send a press release requesting search volunteers, and to keep an open line of communications with the jurisdictional law enforcement agency, the Hayward, CA Police Department.

Our design is to create an infrastructure that will endure beyond our departure.  To that end, we have been training family members as we dispatch volunteers. It is an enormous task, because there are so many moving parts including, but not restricted to: indoor staging locations with electricity, adequate parking, and plumbing; map acquisition and office supplies; projector for PowerPoint presentation; bottled water and food; administration and media relations; volunteers and directors.

So, here it is 10:00 am and we need to vacate this building within the next two hours. More than 100-searchers are in the field and all need to be de-briefed upon their return. Brad is flying back to Pensacola tomorrow morning and the search will be put on hold for at least a week. Where it goes from here is anybody’s guess, but have confidence that Michelle’s family will rise to the occasion.

Personally, I get great satisfaction from a job well done. There are many missing persons in the San Francisco Bay Area, but the only one people are talking about is Michelle Le. Coverage of her disappearance has dominated local television and radio. Approximately 450 volunteers have responded over the past three days and we have eliminated many high probability search areas. We have created a strategy for the future and the Le family understands the dynamics of our operation.

Will any of this bring Michelle home? I don’t really know. However, I do know that without KlaasKids involvement and our mentoring things would have gone quite differently for her family. Now, they have the tools to match their determination. They have the infrastructure to support their need. And, they have the structure to support their vision.

Casey’s Eyes!

The Anthony women have pretty eyes. Like her mother before her and her daughter for a brief moment in time, Casey’s large almond shaped, blue-green eyes once held an alluring quality. They drew women to her side and men into her bed. They seemed to express joy in portraits and candid shots taken with her daughter, little Caylee. They even captivated a lawyer, who waded into the deep end of the pool before he realized that he didn’t know how to swim. Now Casey’s eyes stare straight ahead, toggling between occasional bursts of anger and lifelessness as real as the little girl in the duffel bag that she tossed into the swamp.

When young Casey decided to escape reality and depend upon deception and ploys to achieve her goals, her eyes kept her secret. When she was with friends they expressed carefree desire, and when she was with her family they were guarded.  However, now that the details of her deceit are being revealed one after the other, her eyes have finally betrayed her evil intent. The jury, sitting mere yards away, on the opposite side of the courtroom, cannot avoid the blank stares as her world unravels. The unblinking lens of the television pool camera transmits every blank expression around the world before she can hope to wipe away the next non-existent tear.

If eyes are truly the window to the soul, Casey is in deep trouble. Instead of shining brightly Casey’s eyes are absorbing the light, turning the courtroom into a dark chamber of her tortured heart.
Like a vampire caught in the bright light of a desert noon, Casey has nowhere to hide.

Creating Order out of Chaos!

The two guiding principles that drive missing person cases are chaos and order. Chaos rules the family. Their precepts of normalcy are obliterated, and their faith is oftentimes challenged, as they are thrust into a foreign environment that defies logic and experience. Law enforcement, especially if the jurisdictional agency has limited experience investigating missing child cases, is also subject to chaos. Chaos reigns in the community as rumor and innuendo inevitably insert themselves and anonymous bloggers level outrageous theories or point accusatory fingers at family members. Finally, chaos is multiplied as the second wave of predators inserts themselves into ongoing investigations.
I can speak from experience that there is nothing to prepare a family for the disappearance of a child. Whether they are missing for ten minutes in a department store, or months during a lingering investigation, panic and fear quickly dominate our emotions. But, because of our experience, professionalism and issue knowledge the KlaasKids Foundation can be a stabilizing force after a family invites to search for their missing child.
One hopes that order dominates official efforts to investigate and solve the case. Fortunately, many if not most law enforcement agencies have missing child investigative templates or protocols to guide their efforts. Unfortunately, most law enforcement agencies have little to no experience in missing child investigations, and their best efforts can be chaotic at best. However, as State and Federal resources are drawn into investigations protocols, templates, and experience usually, but not always, increase exponentially.
Media is a wild card. In the rush to be first many media outlets throw caution to the wind and report rumor as fact. Or, they offer speculation and opinion as hard knowledge. When Polly was missing certain television reporters would breathlessly report that her remains had been found every time a dog bone was turned over. However, there are also media outlets that take a much more rational, cautious and deliberate approach to these troubling cases. Again, the approach is dependent upon experience, attitude, and a desire to be first as opposed to do the right thing. Personally, I believe that newspapers demonstrate the most restraint and usually provide the best overall service. That is because viable newspaper stories historically have depth based in knowledge. Conversely, the most damage can unusually be found on the blogosphere. After all, blogging requires zero experience, many bloggers exist under the cloak of anonymity, and they are not burdened by standards or ethics.
Then there is the world of non-profit agencies. We are the gray area between government and the private sector. Most non-profit child locator services exist to help the family. Although many NPO’s in our sub-category are founded with the best of intentions, not many survive long enough to pursue long term goals or intentions. Those unable to survive, and those numbers have increased these past few years, dissolve because of dissent from within, they are unable to achieve sustainable funding, or do not have the leadership and vision necessary to get beyond adrenalin driven emotional response to tragedy.
For more than 17-years the KlaasKids Foundation has worked very hard to bring order to our approach. We attempt to respond to all aspects of the missing child issue with professional standards and reason. We adhere to proven protocols, some of which we have developed and others that we have adopted from other agencies. We represent families as we seek the cooperation of law enforcement, community and media. In other words, we try to bring order and provide hope to families that are frozen in fear as they try not to seek salvation beyond hope.
Our most critical, difficult and sensitive work is always in the immediate aftermath of tragedy. We talk with families, offer counsel and resources and when necessary intervene with search and rescue resources. We must demonstrate to law enforcement that our participation will enhance their efforts, will remove responsibility from their overburdened shoulders, and that we can be trusted with a seat at the table. This kind of trust will never be assumed, but must be earned every time that we show up at the scene of the crime. Unfortunately, resistance has not decreased as our portfolio has increased. Therefore, we must continue to pursue the dual goals of bringing order to chaos, and assisting in the recovery of missing persons.

Home for the Holidays

 During our whirlwind tour of Spain I took pains to avoid the news, preferring instead to live in the moment and focus on Spain’s rich heritage. Although Violet occasionally read the news online or watched BBC, the see no evil, hear no evil approach enabled us to take advantage of adventure, planned excursions, tasty food and complex wine.

For instance, we were unaware that our president had broken a core campaign promise by capitulating on tax relief for the wealthy or that our new Speaker of the House and his Senate counterpart were prone to tearful crying jags in contemplation of their own circumstances, not those of the public that they served. My free Holiday advice to Barak, John and Mitch is simple: Man up gentlemen, it’s a long and tough road ahead and America needs real leadership, not schoolyard shenanigans! Sometimes ignorance is bliss.

Of course we knew about and toasted the recovery of kidnap victim Jean Marie Berlinghoff over plates of sumptuous paella, but with our minds still dwelling on the Iberian Peninsula and Christmas and New Years looming, we were ill prepared for immediate immersion into missing child cases.

The first one reached us the day after we returned, on December 15. A thirteen year old girl with medical issues did not return home from middle school the day before. It had been two days, her family was frantic and the local Sheriff was unresponsive, saying that it seemed a runaway. This has always proved a good excuse for law enforcement indifference as the sheer numbers of runaway children invites indifference. During a couple of consultations with the girl’s grandmother we decided to do the following things: blanket the already created missing child flyer throughout the community, including areas that a local runaway might frequent; focus upon the neighborhood where her best girlfriend and co-conspirator was thought to live, stakeout the neighborhood to see if anybody was removing the flyers and then follow that person home; and finally, continue to press the case through Facebook and other social media sites.

 The next day was problematic. She was still missing, the Sheriff couldn’t be bothered and the family was concerned about a worsening medical condition and possible gang involvement. This time it was decided that media needed to be notified in hopes of embarrassing the Sheriff into action. By December 17, she had been located and returned home.

Also on Thursday the plight of a two year old boy was brought to my attention via Facebook. His non-custodial father had not returned him to his mother. The father was in jail and most of the activity surrounding efforts to recover the child were being conducted via social networking. I told the family that they should re-format the photo essay into a missing flyer, contact local law enforcement to establish that a report had been made, and contact NCMEC to get a flyer posted on their website. The child was recovered by early Friday morning.

KlaasKids did not play a big part in any of these cases. However, we did consult the families, make pertinent suggestions, help with strategies, offer moral support and make ourselves otherwise available. Being involved in three successful recoveries in a row is kind of like the kidnap equivalent of a hat trick. It isn’t even important how the children were recovered because all were recovered alive and returned home in time for the holidays. Maybe there is a Santa Claus after all.